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We will endeavour to ship your order as soon as possible, however please bear with us there may be minor delays due to current circumstances.
UK Shipping: Orders will be sent by Royal Mail First Class as soon as possible and should arrive within 7 working days. Delivery of larger items (cap and bottle) costs £4.95 and small items (everything else) costs £1.49. Orders consisting of multiple items will be shipped together at a delivery cost based on the largest item.
International Shipping (Europe only): Orders will be sent by Royal Mail International Shipping and should arrive within 14 working days. Delivery of larger items (cap and bottle) costs £14.95 and small items (everything else) costs £5.50. Orders consisting of multiple items will be shipped together at a delivery cost based on the largest item.
We understand that from time to time you may wish to return a product to us. We will be more than happy to offer a full refund provided the product is sent back to us within 30 days of purchase/delivery of product and is unused and in it's original packaging.
Please first contact us via e-mail ([email protected]) to request a refund stating your order number and reason for refund.
Products returned under this policy must be sent by recorded delivery to: Image Space Shop, 37 Church Street, Twickenham, TW1 3NR.
You will be responsible for paying postage costs associated with returns under this policy.
We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and excluding the costs of returning the product to us. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product.
If the order is not returned as per the above we reserve the right to refuse refund and may retain the product until you pay to us such additional amount as we may charge for re-delivery of the returned product.
Returns Delivery Address:
Image Space Shop,
37 Church Street,
Wallop Design Limited,
Registered Address: 3 Athenaeum Road, London N20 9AA
VAT Reg: 872705803
Co Reg: 5636170